Return and Refund Policy

Thank you for shopping at [RemedyBazaar.com]. If you are not entirely satisfied with your purchase, we’re here to help.

1. Returns

As the product is shipped from overseas, in principle, it cannot be returned.

However, we will replace the product with the same product or a substitute product only in the case of damage during delivery, product defect, product mistake, or other cases recognized by our company.

Cases that can be returned

• If the ordered product is damaged upon arrival
• When a product different from the ordered product arrives
• If the product is defective

Non-returnable cases

• If the product has already been used
• If the package or packaging box is deformed or damaged to the extent that it does not interfere with the product itself
• If the package is opened due to inspection by customs
• If the product packaging has been changed

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

3. Re-shipping

If a product is once shipped and is not received and returned due to the reasons specified in the following items, the Company will not accept re-shipping for any reason.

A. If the item is returned after the detention period has passed, regardless of whether the item was not present at the time of delivery or the item was held at the post office.

B. If the item is returned due to an error in the address and/or recipient name registered at the time of ordering.

C. If the item is returned to us.

D. If a contact by phone or email sent to a member is not received by the member and is returned

E. If the product is returned for reasons other than a defect on the part of the Company or the shipping company.